Taptap Send
Reviews and Complaints
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Verified ReviewerRecipient never received the transfer
The recipient did not receive the transaction I need to make a call to customer service I already have the number but when I was about to connect the call a message popped you. Have I been able to resolve my issue yes or no. I said no and I ended up on this page
User's recommendation: U onto know what to recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer339666****
I want my problem solved, my account stopped.
I understand the security measures put in place on my account. Now I want my account to be functional so I can use it.
Preferred solution: Non
I am having difficulties sending money
I uploaded my identification , and l am yet to hear from taptap send. How long does it take to get a feedback?$&$|<*{\¥£?\{£=£|?'r
User's recommendation: I have nothing to say right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money is blocked
My money is blocked
Hello sir how are you sir I'm sending money for India account 11 6 2025 11: 22 p.m. but not receive the money for India account maybe today time 26 June please help me I call you all time I send you mail all the time but no response
- Bad service
Preferred solution: Deliver product or service ordered
User's recommendation: I send you your email last time and now I complain you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer203013****80523****
I sent money a while ago. My money is not being sent.
Please send my money quickly. Please, I'm calling again.
It's been an hour. Send it quickly.
Preferred solution: Deliver product or service ordered
User's recommendation: Normal
Re money reversal
Requesting reversal of transaction i initiated yesterday and delayed. The response i got back is that there we're technical issue in kenyan side and the purpose the money was intended for is overdue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account was suspended
My account was suspended so please reactivate my account immediately I cant send money for my family please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I made a transfer on 11/01/2025 the receiver never get the money. I’m asking for my money because there very unprofessional , they cannnot even tell me when. They just said wait forever
I made a tranfer sunvev11/1/2025 theyre never provide me a date line. Dur to non professional staffs I ask my money back, and they still cant tell me when
- Hans joseph
Preferred solution: Full refund
User's recommendation: Provide date line
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint to tap tap teem.dubai
Hi sir and madam i hope all good
I send money to tap tap 26.09 26.09.2025 time 6.06 PM
In my jazz cash accounts in Pakistanis under my name zakir ullah khan +923168****09
Many time i m.call to call center and email to ur teem dubai. But they all unprofessional.
They dont no how to talk the customers. My found its still not received. Soul my problem. If not then i go to other Direction.
I will request u i m tired to email and call now thats y i m.complaint there HDqr all ur staff there just time pass and make sarly strictly. Action about my complint thank u
L Hsend money and it still not received
I still not have the money back to my account to send it back home.lmade my mind to use another company to send money back home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account was suspended
My account was suspended so please reactivate my account I dont know what is the reason so please reactivate
Hi take to much money in my account
Yesterday I send money in Pakistan dont going all only little bit money going were is my other money I want to now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Failed transactions
Been trying to buy airtime and it's been failing. Kindly help to resolve this issue. I tried to buy airtime for an MTN number and it's failing.
- No cons
Preferred solution: Get my transaction sail through
User's recommendation: To call customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI send my money yesterday but today still in progress
I sent my money yesterday to Nepal, but it's already 1 day and the money hasn't transferred. I want a refund. Please, if you can help.
Preferred solution: Full refund
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