Skip to content
  • Login
Taptap Send

Taptap Send
Reviews and Complaints

www.taptapsend.com
What is your customer experience with Taptap Send?
Show reviews that mention
money account bank problem transaction transfer taptap customer refund issue
Filter review
Sort by
Tycho Hcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recipient never received the transfer

Taptap Send - Recipient never received the transfer

The recipient did not receive the transaction I need to make a call to customer service I already have the number but when I was about to connect the call a message popped you. Have I been able to resolve my issue yes or no. I said no and I ended up on this page

View full review

User's recommendation: U onto know what to recommend

Stanley C Dqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

339666****

Taptap Send - 339666****
Updated by user Aug 10, 2025

I want my problem solved, my account stopped.

Original review Aug 09, 2025

I understand the security measures put in place on my account. Now I want my account to be functional so I can use it.

View full review

Preferred solution: Non

Shey Qxh
map-marker Chicago, Illinois

I am having difficulties sending money

I uploaded my identification , and l am yet to hear from taptap send. How long does it take to get a feedback?$&$|<*{\¥£?\{£=£|?'r

View full review

User's recommendation: I have nothing to say right now

Vishal K Qlm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money is blocked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Taptap Send - My money is blocked
Taptap Send - My money is blocked - Image 2
Updated by user Jun 26, 2025

My money is blocked

Original review Jun 26, 2025

Hello sir how are you sir I'm sending money for India account 11 6 2025 11: 22 p.m. but not receive the money for India account maybe today time 26 June please help me I call you all time I send you mail all the time but no response

View full review
Loss:
$103
Cons:
  • Bad service

Preferred solution: Deliver product or service ordered

User's recommendation: I send you your email last time and now I complain you

Adeel R Vqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

203013****80523****

Taptap Send - 203013****80523****
Taptap Send - 203013****80523**** - Image 2

I sent money a while ago. My money is not being sent.

Please send my money quickly. Please, I'm calling again.

It's been an hour. Send it quickly.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Normal

Anonymous
map-marker Puyallup, Washington

Re money reversal

Requesting reversal of transaction i initiated yesterday and delayed. The response i got back is that there we're technical issue in kenyan side and the purpose the money was intended for is overdue.

View full review
Rijan M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lansdowne, Pennsylvania

My account was suspended

My account was suspended so please reactivate my account immediately I cant send money for my family please

View full review
Hans J Baa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

I made a transfer on 11/01/2025 the receiver never get the money. I’m asking for my money because there very unprofessional , they cannnot even tell me when. They just said wait forever

I made a tranfer sunvev11/1/2025 theyre never provide me a date line. Dur to non professional staffs I ask my money back, and they still cant tell me when

View full review
Loss:
$40
Pros:
  • Hans joseph

Preferred solution: Full refund

User's recommendation: Provide date line

Zakirullah K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint to tap tap teem.dubai

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi sir and madam i hope all good

I send money to tap tap 26.09 26.09.2025 time 6.06 PM

In my jazz cash accounts in Pakistanis under my name zakir ullah khan +923168****09

Many time i m.call to call center and email to ur teem dubai. But they all unprofessional.

They dont no how to talk the customers. My found its still not received. Soul my problem. If not then i go to other Direction.

I will request u i m tired to email and call now thats y i m.complaint there HDqr all ur staff there just time pass and make sarly strictly. Action about my complint thank u

View full review
Anonymous
map-marker Columbus, Ohio

L Hsend money and it still not received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I still not have the money back to my account to send it back home.lmade my mind to use another company to send money back home

View full review
Anonymous
map-marker Milan, Province Of Milan

Informastion fot mony

Taptap Send - Informastion fot mony

Ciao sono muhammad rashid

Voglio sapere qesta ricevuta di banca hanno ricevuto soldi invece io non ho mandato nessuna parte tramite di tap tap anche

View full review
Rijan M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lansdowne, Pennsylvania

My account was suspended

My account was suspended so please reactivate my account I dont know what is the reason so please reactivate

View full review
Huda Miu
map-marker Leipzig, Saxony

Hi take to much money in my account

Yesterday I send money in Pakistan dont going all only little bit money going were is my other money I want to now

View full review
Abayomi O Jjf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

Failed transactions

Been trying to buy airtime and it's been failing. Kindly help to resolve this issue. I tried to buy airtime for an MTN number and it's failing.

View full review
Cons:
  • No cons

Preferred solution: Get my transaction sail through

User's recommendation: To call customer service

Alina P Stk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I send my money yesterday but today still in progress

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I sent my money yesterday to Nepal, but it's already 1 day and the money hasn't transferred. I want a refund. Please, if you can help.

View full review

Preferred solution: Full refund