Skip to content
  • Login
This month the number of Taptap Send customer service requests is much higher than usual.
Taptap Send

Taptap Send
Reviews and Complaints

www.taptapsend.com
What is your customer experience with Taptap Send?
Show reviews that mention
money account bank customer transaction service transfer problem taptap customer service
Filter review
Sort by
Taylan Nzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Munich, Bavaria

Pending

Taptap Send - Pending

Hallo good Morning sir

Yesterday I send the Money to Pakistan to Alfalah bank

The Money ist still pending Whats the matter can you help me plz

View full review
Anonymous
map-marker Munich, Bavaria

Best rate

Taptap Send - Best rate
Taptap Send - Best rate - Image 2

Because its Good Plattform two send moneyMoney your family member and they pick up very quickly topped up his friendly and I like it. I will say everyone send money we are we are top up thanks

View full review

User's recommendation: Please best rate

Sultan A Afb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Athens, Attica

Mony unsuccessfully

Taptap Send - Mony unsuccessfully

I send money from Greece to Pakistan by TapTap. 5 March.

My money was unsuccessful.

So it is not coming back to my account. Why?

View full review
Marilla Zjg
map-marker Dubai, Dubai

My Transaction inprogress not delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Taptap Send - My Transaction inprogress not delivered

Today I transferred to KASHIF ALI account Pakistanis rupees 31200 My since from morning I transferred to his account until not delivered every time at the same time delivered transaction is not delivered until now in progress I want known reason my family need urgent

View full review
Deirdre H Adt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To set up account. Husband deleted his account for me to open account under my name & password. Unable to do this

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Husband deleted account for me to open account in my name with my pa

Sword own pass

Word. Unable to do so. Why ?

View full review

Preferred solution: Just to open an account

Senaida Lxj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money is cutoff from mojarba but 3ds authentication failed then what to do how can I get my money 840 euro

Taptap Send - My money is cutoff from mojarba but 3ds authentication failed then what to...
Contains 1 confidential file for company representatives

3ds authentication failed Your payment could not be authenticated and the card was not charged. To authenticate your payment, follow your bank instructions. Click below for more information.

View full review
Loss:
$865
Pros:
  • I send money but 3ds authentication failed but my money is cutoff mojarba how i get my money

Preferred solution: Full refund

Lakevia Oaj
map-marker Porto, Porto

My money not transfer

Taptap Send - My money not transfer

I transefer money with tap tap it doesnt deposit to Nepal bank and my money was less on my account why can I do to recover my money plz inform me

View full review
Monisha Lej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sassari, Provincia Di Sassari

No pay good

یہ میں نے پانچ تاریخ کو روپیز بھیجے ہیں اور ابھی تک رسیو نہیں ہوئے میں نے بینک سے بھی پتہ کیا ہے ہیلپ لائن پہ بھی کال کی ہے ساری کوشش کی ہے یہ

View full review
Magda Fwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem of Recepiants

Taptap Send - Problem of Recepiants

I just made some transactions of 800 almost an hour ago into my Nigeria account Zenith bank but yet to receive it

View full review
Loss:
$800
Pros:
  • Very fast
Cons:
  • Low rates

Preferred solution: Deliver product or service ordered

Kashif B Etf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

My account is suspended

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I'm going to send my money to my country, suddenly my account is going to be suspended. So please help me with my account to resolve that.

View full review
Takota Efb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Sent money still pending after 7 hours

My uncle could not claim the money because of no ID but has the money in his wallet. Your agent wants 50% as penalty before he can be given the money. Can l get back the money?

View full review

User's recommendation: I expects your agent not to be thieves rather help customers

Sharline Ebz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New debit card expiration date

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to give you my current debit card information. How can I speak to a customer representative. I need to send money

View full review
PIUS K Hse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Review of my registrations or services

There was a mistake by my bank to include some money I personally had transferred through Tap Tap as lost when my bank account was hacked.

View full review
Pros:
  • Easy to use better rates and used by my bank in kenya
Cons:
  • Non that i can tell

Preferred solution: Apology

Andrew Aderemi O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am trying to send money but my request is not getting through

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am not happy about my inability to send money like before. I like Tap Tap Send because it is very reliable, and the money gets to the beneficiaries within seconds.

View full review

User's recommendation: You are doing a good job

Friday O Hul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not satisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I sent money; it was not delivered to the recipient, and up until today, I have not received my money back. A week plus now, my money is being withheld by Toptap.

View full review

User's recommendation: Iam not sure