Contact Taptap Send Customer Service
Taptap Send Phone Numbers and Emails
Toll-Free Number:
-
(833) 916-0670US
Customer Service:
-
(484) 662-4114US
-
+3 246 020 7309Belgium
-
+1 581 499 9002Canada
Taptap Send Emails:
How to Contact Taptap Send?
Most Popular Number:
| Total calls: 1 272 | Issues resolved: 76 | Last call: Dec 13, 2024 |
Taptap Send Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Taptap Send mainly because of account, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Taptap Send is support@taptapsend.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Taptap Send Website:
Taptap Send Help Center:
Corporate Office Address:
Other Info (opening hours):
Email Support Hours:
Monday - Sunday: 9:00am - 6:00pm CET (Europe and UK)
Monday - Sunday: 8:00am - 5:00pm ET (US/Canada)
Monday - Sunday: 9:00am - 9:00pm GST (UAE)
Phone Support Hours:
Monday - Friday: 9:00am - 6:00pm CET (Europe)
Other Locations:
Taptap Send Payments Co.
251 Little Falls Dr.
Wilmington, DE 19808
United States
Taptap Send Payments Canada Inc.
2600-Three Bentall Centre 595 Burrard St.
CP 49314, Vancouver, BC V7X1L3
Canada
Taptap Send Belgium SA
31 Rue du Commerce
1000 Bruxelles
Belgium
Taptap Send (DIFC) Limited
Gate Avenue, South Gate, Level 1
DIFC, Dubai, United Arab Emirate
Taptap Send Customer Service Reviews
I found taptap send fast in her services if you haven't problem on your application it's will be better in the future because they will be working hard on the refund money if as possible
I sent money through this app for my family it's been more then month ago and still didn't receive money and customer service is very poor.
It was great! The recipient received money in a matter of minutes, and he was very pleased with the service.
The name change wasn't needed. We will use this service again.
How Good is Taptap Send's Customer Service?
Summary of Taptap Send Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Taptap Send?
Account Question:
- “Account issues”
- “You have blocked my account”
- “Suspended”
Payments and Charges Question:
- “Transaction didnt go through .”
- “Transaction failed”
- “I transfers the money to my friend but it’s showing me payment has been picked up but I didn’t send him pickup code yet”
Request for Information Question:
- “I want help to set your app in my new phone”
- “PW reset help”
- “Question on my recent transfer.”
Shipping and Delivery Question:
- “Delayed transfer”
- “Money is not received”
- “The recipient was not able to get the amount I sent.”
Product/ Service Question:
- “Failed amount sent”
- “Transfer failed”
- “I don't understand your network this days in always not working well, I tried sending money to Nigeria for more than 2 hours now is hanging & the money has been deducted from my Bank of America & I still saying processing”
Return/ Replace Question:
- “Want to change recepient name in a recent transfer”
- “Return”
- “Changed phone from I phone 7 to 13”
Refund Question:
- “Refund money”
- “Refund”
- “I need my money back to my account”
Activation/ Cancellation Question:
- “Cancelation of last money transfer”
- “Cancel transaction”
- “Need to reactivate my account”
Cards Question:
- “Card issue”
- “I have a new card”
- “Someone is using my card to send money and am not using Apapa for over a year now”
Staff Question:
- “Tap tap service problem”
- “When will your service run again”
- “Ask why i cant send i was a regular custumer service i stop for a while”
Website/ Application Question:
- “My money has be on app hanging”
- “Why not open tap tap send application?”
- “I am having problems downloading my receipt to my email and WhatsApp”
Other Question:
- “Name problem”
- “Transfer”
- “I make a mistake”
Compare Taptap Send Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
