Contact Taptap Send Customer Service
Taptap Send Phone Numbers and Emails
Toll-Free Number:
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(833) 916-0670US
Customer Service:
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(484) 662-4114US
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+3 246 020 7309Belgium
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+1 581 499 9002Canada
Taptap Send Emails:
How to Contact Taptap Send?
Most Popular Number:
| Total calls: 1 434 | Issues resolved: 91 | Last call: Jan 20, 2025 |
Taptap Send Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 80% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 80% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Taptap Send mainly because of account, request for information, payments and charges.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Taptap Send is support@taptapsend.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Taptap Send Website:
Taptap Send Help Center:
Corporate Office Address:
Other Info (opening hours):
Email Support Hours:
Monday - Sunday: 9:00am - 6:00pm CET (Europe and UK)
Monday - Sunday: 8:00am - 5:00pm ET (US/Canada)
Monday - Sunday: 9:00am - 9:00pm GST (UAE)
Phone Support Hours:
Monday - Friday: 9:00am - 6:00pm CET (Europe)
Other Locations:
Taptap Send Payments Co.
251 Little Falls Dr.
Wilmington, DE 19808
United States
Taptap Send Payments Canada Inc.
2600-Three Bentall Centre 595 Burrard St.
CP 49314, Vancouver, BC V7X1L3
Canada
Taptap Send Belgium SA
31 Rue du Commerce
1000 Bruxelles
Belgium
Taptap Send (DIFC) Limited
Gate Avenue, South Gate, Level 1
DIFC, Dubai, United Arab Emirate
Taptap Send Customer Service Reviews
I found taptap send fast in her services if you haven't problem on your application it's will be better in the future because they will be working hard on the refund money if as possible
I sent money through this app for my family it's been more then month ago and still didn't receive money and customer service is very poor.
It was great! The recipient received money in a matter of minutes, and he was very pleased with the service.
The name change wasn't needed. We will use this service again.
How Good is Taptap Send's Customer Service?
Summary of Taptap Send Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Taptap Send?
Account Question:
- “My family member in Nigeria I’ve not received the money I sent today”
- “Reset my tap tap password”
- “My account was suspended, I can't send money”
Payments and Charges Question:
- “Not yet deposited money”
- “I got messages from Taptap that my debit card can not be charged and that my current card thee expired date is 5/27”
- “My payment is failed but taking money in my bank account”
Request for Information Question:
- “I cannot send money, need verification to my address. I send multiple msg, still the same, please kindly fix my issue, thankyou”
- “For an assistance”
- “Help me set Taptap”
Shipping and Delivery Question:
- “I sent money to my mom. She never received it but they took the money from my account and $50.”
- “Money not delivered”
- “Delayed remittance”
Product/ Service Question:
- “I'm trying to transfer money and it failed”
- “3ds authentication failed Your payment could not be authenticated and the card was not charged. To authenticate your payment, follow your bank instructions. Click below for more information.”
- “Problem with Cedi wallet”
Refund Question:
- “Refund”
- “I need a refund of transaction that failed”
- “No refund received said my bank”
Return/ Replace Question:
- “Change email no”
- “I sent money Pakistan today (50000) problem is receiver name is wrong. Correct receiver name (Usman fayyaz)”
- “Return my money”
Activation/ Cancellation Question:
- “Para cancelar una transferencia”
- “Cancel transfer”
- “Cancelation of last money transfer”
Cards Question:
- “Add card”
- “Card issue”
- “I have a new card”
Staff Question:
- “Service disappointed”
- “To know if the service is good this morning”
- “Tap tap service problem”
Website/ Application Question:
- “My app can send money to africa”
- “My money has be on app hanging”
- “Why not open tap tap send application?”
Other Question:
- “Sent money but cannot be see”
- “Scsm”
- “My money hug up”
Compare Taptap Send Customer Service To
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