Contact Taptap Send Customer Service
Taptap Send Phone Numbers and Emails
Toll-Free Number:
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(833) 916-0670US
Customer Service:
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(484) 662-4114US
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+3 246 020 7309Belgium
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+1 581 499 9002Canada
Taptap Send Emails:
Taptap Send Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Taptap Send mainly because of account, request for information, payments and charges.
28% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Taptap Send is support@taptapsend.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Taptap Send?
Most Popular Number:
| Total calls: 3 381 | Issues resolved: 289 | Last call: Jan 22, 2026 |
Contact Information
Taptap Send Website:
Taptap Send Help Center:
Corporate Office Address:
Other Info (opening hours):
Email Support Hours:
Monday - Sunday: 9:00am - 6:00pm CET (Europe and UK)
Monday - Sunday: 8:00am - 5:00pm ET (US/Canada)
Monday - Sunday: 9:00am - 9:00pm GST (UAE)
Phone Support Hours:
Monday - Friday: 9:00am - 6:00pm CET (Europe)
Other Locations:
Taptap Send Payments Co.
251 Little Falls Dr.
Wilmington, DE 19808
United States
Taptap Send Payments Canada Inc.
2600-Three Bentall Centre 595 Burrard St.
CP 49314, Vancouver, BC V7X1L3
Canada
Taptap Send Belgium SA
31 Rue du Commerce
1000 Bruxelles
Belgium
Taptap Send (DIFC) Limited
Gate Avenue, South Gate, Level 1
DIFC, Dubai, United Arab Emirate
Taptap Send Customer Service Reviews
They are so lovely ,and they are doing a great job i love tap tap send my number 1 money transfer I will like to recommend everyone to install tap tap is the number one money transfer in the world and with less fees
How Good is Taptap Send's Customer Service?
Summary of Taptap Send Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Taptap Send?
Account Question:
- “I was sending money but unfortunately I forgot in account no one more. No 0”
- “My account is suspended for no reason.”
- “I can’t use any more I need another password please”
Payments and Charges Question:
- “Transaction problems”
- “Payment cancelled”
- “Wrong transaction”
Request for Information Question:
- “Speak to customer service”
- “Need helping”
- “Have a question”
Shipping and Delivery Question:
- “Transfer not deliver in account and also debit”
- “Money not delivered”
- “The money I sent to Nigeria did not get there”
Product/ Service Question:
- “Tap tap not working”
- “Some problem with my account”
- Complain for frauding
Return/ Replace Question:
- “Incorrect funds”
- “In correct refunds”
- “Change my card”
Refund Question:
- “Refund money”
- “For a refund”
- “I want you to send my money back to my account”
Activation/ Cancellation Question:
- “Cancel my payment”
- “Cancellation”
- “To reactivate my account”
Cards Question:
- “Card didn't go thr”
- “To report lost card and new card number.”
- “Can't store card”
Website/ Application Question:
- “My app is not working effectively”
- “My app is not working”
- “My app is locked”
Staff Question:
- “I wanna talk with a customer service”
- “Customer service”
- “I've heard that we cannot used your service in Ghana anymore, we can't send or receive is that true?”
Other Question:
- “Murcia”
- “Por mi dinero”
- “Money issue”
Compare Taptap Send Customer Service To
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