Contact Taptap Send Customer Service
Taptap Send Phone Numbers and Emails
Toll-Free Number:
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(833) 916-0670US
Customer Service:
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(484) 662-4114US
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+3 246 020 7309Belgium
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+1 581 499 9002Canada
Taptap Send Emails:
How to Contact Taptap Send?
Most Popular Number:
| Total calls: 2 541 | Issues resolved: 194 | Last call: Jun 18, 2025 |
Taptap Send Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Taptap Send Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Taptap Send is 8339160670. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Taptap Send may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Taptap Send mainly because of account, shipping and delivery.
26% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Taptap Send is support@taptapsend.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Taptap Send Website:
Taptap Send Help Center:
Corporate Office Address:
Other Info (opening hours):
Email Support Hours:
Monday - Sunday: 9:00am - 6:00pm CET (Europe and UK)
Monday - Sunday: 8:00am - 5:00pm ET (US/Canada)
Monday - Sunday: 9:00am - 9:00pm GST (UAE)
Phone Support Hours:
Monday - Friday: 9:00am - 6:00pm CET (Europe)
Other Locations:
Taptap Send Payments Co.
251 Little Falls Dr.
Wilmington, DE 19808
United States
Taptap Send Payments Canada Inc.
2600-Three Bentall Centre 595 Burrard St.
CP 49314, Vancouver, BC V7X1L3
Canada
Taptap Send Belgium SA
31 Rue du Commerce
1000 Bruxelles
Belgium
Taptap Send (DIFC) Limited
Gate Avenue, South Gate, Level 1
DIFC, Dubai, United Arab Emirate
Taptap Send Customer Service Reviews
No one answered the phone and thats terrible customer service. Especially for people trying to send money to family abroad.
My phone had been hacked by a fraudster purporting to help me retain my Kenyan Safaricom phone line. The hacker changed my main email password and tried to send money from my bank through Taptap but was declined-thanks for your timely response to fraud.
I also called Taptap and explained the ordeal. I was told they had suspended my account due to suspicious transactions. However, after recovering my email, I called and requested the restoration of my account. After some security checks, the services were promptly restored.
Much gratitude for job well done. Thanks!!
How Good is Taptap Send's Customer Service?
Summary of Taptap Send Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Taptap Send?
Account Question:
- “On my account”
- “Suspended account”
- “Account suspended”
Payments and Charges Question:
- “Strange transactions on my email”
- “A transaction i sent has not being recieved by the recipient”
- “Transaction”
Request for Information Question:
- “I need help”
- “I need to speak”
- “Need to speak”
Shipping and Delivery Question:
- “Money not delivered”
- “Money delayed”
- “Money not received”
Product/ Service Question:
- “Am try to send money but failed”
- “Failed teansacrion”
- “About failed transfer of money”
Return/ Replace Question:
- “I want return my money”
- “Change of card number”
- “Change of name”
Refund Question:
- “To give me my money back”
- “Refund”
- “Am still waiting for the refund”
Activation/ Cancellation Question:
- “Reactivated my account”
- “Funds cancel”
- “Cancel my payment”
Cards Question:
- “Issue with my card”
- “Card update”
- “To edit my visa card”
Staff Question:
- “Service inquiry”
- “Review of my registrations or services”
- “Is there temporary service in sending money to Uganda”
Website/ Application Question:
- “My taptap app is not working”
- “My app does not close after an application”
- “My Taptap App block.Please open”
Other Question:
- “Transation”
- “Can’t send money”
- “Sunspending my accunt”
Compare Taptap Send Customer Service To
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