Taptap Send
Taptap Send Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.3 star rating from 71 reviews; consumers are mostly neutral and 34% would likely recommend.
Key Takeaways for Future Customers
- Expect occasional fast transfers but prepare for delays and verification holds.
- Customer service responsiveness is inconsistent when seeking refunds or account help.
Negative Feedback / Risk Areas
- Frequent reports of pending or failed transfers and delayed refunds, common in Taptap Send reviews and Taptap Send customer complaints.
- Many users report account suspended issues and poor customer service handling.
Positive Feedback
Some users praise price level and quick successful deliveries; a minority call support helpful when issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.3 star rating from 71 reviews; consumers are mostly neutral and 34% would likely recommend.
Key Takeaways for Future Customers
- Expect occasional fast transfers but prepare for delays and verification holds.
- Customer service responsiveness is inconsistent when seeking refunds or account help.
Negative Feedback / Risk Areas
- Frequent reports of pending or failed transfers and delayed refunds, common in Taptap Send reviews and Taptap Send customer complaints.
- Many users report account suspended issues and poor customer service handling.
Positive Feedback
Some users praise price level and quick successful deliveries; a minority call support helpful when issues are resolved.
Media from reviews
Niagara Falls, Ontario
Transfère issue
I sent the money, and they didn't receive it on the other end. Your call center is pathetic; I called twice, but they hung up twice.
- Send money right away
- Extremely worst customer service
Preferred solution: Deliver product or service ordered
Southend-On-Sea, Southend-On-Sea
Resolved: I was debited £50 pounds from my account
- - I linked my card to Taptap and have used it.
- - Yesterday 19:08 £50 to Naira debited; this morning 01:54 another £50 debited; reversal requested.
Company fixed the issue and I have been provided with full refund. The money was refunded to me full, I appreciate the customer service for the full refund. To contact there customer care and what really help me is pissedconsumers.com, I don’t know if they are there customer care or is part of the company social media.
I connect my debit card with Taptap, and this is not the first time I am using Taptap. Yesterday I converted £50 to Naira, the time is 19:08, in which it was successful, and I was debited for it immediately from my account.
This morning, that's around 1:54 am, I noticed another £50 was debited from my account.
This was so frustrating. I want a reversal of my £50.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Singapore, Singapore
Hi good afternoon please check your my...
Hi good afternoon please check your my complaint, already my account 68th but unpaired my bill electricity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAm having technical problems
I don't know what happened at once. I discover I no longer send money through Tap Tap, and they said it's a technical problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Still cant send money.
Tap tap stopped transaction because concerned of possible scam. I thank them for this .
But its not a scam.
And hopefully ill be able to send my money soon . Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orillia, Ontario
Transactions
I sent money to tap tap 16 hrs later, I can't get an answer why it's not delivered. All three customer representatives did not assist me.
Preferred solution: Deliver product or service ordered
User's recommendation: Taptap has the wrong customer service representatives how can someone tell a client when the money is not delivered that the money is safe and I had an emergency is that a solution to my request I am not happy with them
Temple Hills, Maryland
I couldn’t send money to Bangladesh
I couldn't send money to Bangladesh because I received my bank's new card. I would like to add my new bank card, please. Thanks.
Preferred solution: I would like to setup my account with my new card
User's recommendation: I like tap tap business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJe n’ai plus acces pour Le transfer de l argent
Pourquoi tout cela Je veux enjoyer l argent dans mon pays il fair m aider Je vous appel vous never ponder pas
Las Animas, Colorado
Reactivate account
- - Transfers are not available; suspended almost 2 months after a failed transaction with funds withdrawn, and support promised reactivation in 2 days.
Right now transfers are still not available. It's been almost 2 months since my account has been suspended after a transaction I made did not push through but the amount was withdrawn from my bank account.
Since then I sent emails many times, then made a call to the customer service and the costumer assistant assured me to reactivate my account after 2 business days. And to date still not reactivated.
User's recommendation: I just need my account reactivated ASAP
Fairfax, Virginia
Send money but declined. Want to know the reason
I phoned the customer service and he explaind well the reasons refunding the money. He also advised waht to do next.
Las Animas, Colorado
Account status
- - It's been 2 months since my account was suspended.
- - Calls and emails, I was told it would reactivate after 2 days, but it's still suspended.
I give up and would rather get my account closed. It's been 2 months since my account has been suspended. Despite my calls, emails and assurances that I could have my account reactivated after 2 days but still remain suspended.
User's recommendation: Not anymore!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI send money to the wrong person
Hello there
I need help getting my money back i send to wrong person on September 19 and I report but not get back and the receiver not receiver
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease send my money asap
My $209 to my nephew is now 5 hours in progress, not sent yet. Send the money to my nephew asap.
He needs it urgently. It is 5 hours plus now.
Preferred solution: Deliver product or service ordered
User's recommendation: Provide us with a timely response of contact number when there's a glitch
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Unable to connect to my account
Good morning, just at the moment I wanted to log into my account to make a quick transfer, but I can't. Why?
Brooklyn, New York
Error
Hi,
I sent money (50.00) to Ketti Guillaume but the correct name is Kettia Meramene Guillaume.
I would like you correct it for me and send the money to her.
Best regards
Marie Andre Derisse Guillaume
User's recommendation: Correction
Nicosia, Nicosia
I sent mony but did not deposit on my account
Last3December i was sent 451and370euro tomy Bank account 020002****714 in Bangladesh but my mony didnot deposit in this accout
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