Taptap Send
Taptap Send Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has 3.0 star rating based on 47 customer reviews. Consumers are mostly neutral.
41% of users would likely recommend Taptap Send to a friend or colleague.
- Rating Distribution
Pros: Free charge, Taptapsend pls inform sender what happened of transaction, 5 euro i have lost till yet.
Cons: Avoid fraud, Bad service, Close your account for no reason.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has 3.0 star rating based on 47 customer reviews. Consumers are mostly neutral.
41% of users would likely recommend Taptap Send to a friend or colleague.
- Rating Distribution
Pros: Free charge, Taptapsend pls inform sender what happened of transaction, 5 euro i have lost till yet.
Cons: Avoid fraud, Bad service, Close your account for no reason.Recent recommendations regarding this business are as follows: "Please be carefully while enter the name of account holder and account number.", "Never use this", "Do something about that bad service. Replace the people who work in your support by some people who actually understand what working means.", "Stay away from tap-tap", "I need my issue resolved".
Most users ask Taptap Send for the refund as a solution to their issues.
Review authors value the most Customer service and Privacy and Data Security. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Taptap Send Reviews
"Money not available for recipients"
I feel bad sent money to my sister in law in turkey since Sunday and money is not available for pickup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dundee, Dundee City
Refund
Due to the error in the account holder's name, my transaction failed. So, I request that you refund my money. ID 188118****07224****.
User's recommendation: Please be carefully while enter the name of account holder and account number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need my refund my money to my account
The transfer I made has failed. Please, I need a refund to my account immediately. Please, I need my money in my account immediately.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money not available for recipients
I feel bad sent money to my sister in law in turkey since Sunday and money is not available for pickup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maitland, Florida
Good services
I found taptap send fast in her services if you haven't problem on your application it's will be better in the future because they will be working hard on the refund money if as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Blocked account and very poor customer service
I, from germany, wanted to send my wife, from morocco, some money. The money was blocked and my account suspend.
At least my money came back to my bank account. But since month I try to let my account be reopened. "They must give that issue to special department" ... then nothing happens.
When I escaled, nothing happens. When I call them again, nothing happens. Then I should send proof and send them the passport of the recepient. I did.
Then I should send more proof, marriage certificat, pictures of us. I did.
No answere. Nothing happens.
- Cheap
- Bad service
Preferred solution: Reopen my account and let me transfer money to my wife. I already sended you proof that she is my wife and that we met in person. So where is the problem?!?
User's recommendation: Do something about that bad service. Replace the people who work in your support by some people who actually understand what working means.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pending transaction
I feel bad about my pending transaction for the past three days. I want this issue to be resolved as soon as possible.
Preferred solution: Full refund
Berlin, Land Berlin
Problem of Klarna verification
Whenever I want to send the money app ask me for klarna verification.and when I want to verify they send a code automatically at my old number which is not in my use
User's recommendation: Never use this
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Rome, Rome
Money sent fail
Am feeling badly, because they have not refund the money back to my bank account, please let my money be refunded back to me
User's recommendation: They should not made the mistake I make
Bowie, Maryland
Money sent in May that was never received
I have been going back and forth with Taptap since this incident occurred. The money displayed in the bank statement was money sent by my younger sister from her own tap-tap account on the same day for the same amount.
When hers was received by the recipient in Nigeria, she called me to send mine which I did. But it never went through. The only money reflecting on the bank statement of the recipient was that sent by my younger sister who also has a Taptap account
I need this checked out thoroughly because I worked hard for that money and I am not going to sit back and allow anyone forcefully swindle me of my money
Please look into it.
If you need my sister to provide info to verify all I have stated, let me know. If I have to go further, I will.
User's recommendation: I need my issue resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
What a load of crap!!
So my co-worker told me about this company, I immediately opened an account but never sent anything. I submitted my details and unexpectedly decided to send something only to discover that my account was suspended.
I followed the customer service process as instructed. They said it would take 24 hours to get back to me, only for it to be four days. They also misled me when I attempted to communicate back with them, telling me that it hadn't been 24 hours yet - which I thought was an odd thing to lie about. I received a very uninformative email saying my account was suspended and closed due to security.
Huh? I have no idea how you can be suspended and closed when you have never ever even used the account. Make it make sense? I wouldn't recommend this company, not because the customer service was unreliable or because they weren't speedy in their response or resolution, but because the security is crap!
I never did anything nor did anyone else attempt to do anything on this account. Yes, they send the most money for your exchange but I'd rather have less in conversion to have peace of mind in knowing I have honesty and true security within my account!
- Let you open an account right away
- User friendly app
- Close your account for no reason
- Have horrible security
Preferred solution: Apology
User's recommendation: its a hit and miss with this company. THEY LIE for very petty things. so what can you suspect in regard to something serious?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dundee, Dundee City
Refund
Due to the mistake of receiver account holder name, my transaction is failed. I request to you refund my money.
ID 188118****07224****
Auburn, Washington
You have blocked my account
Your services are excellent.I get my income from my income as a direct support staff .I have all payslips and back statements can be available from wellsfargo bank.i don't have any other income
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lorton, Virginia
Question on my recent transfer.
Can I get someone to help me? My transfer couldn't go through Successfully. I have already changed my card .
Philadelphia, Pennsylvania
Transfer not delivered
They sent me an email stating that the money was transferred to the recipient's account. I informed the recipient to check her account.
To my shock, nothing was transferred. I am yet to get the money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My money is not yet reached destination and it says delivered
I hate that it's almost 9 hours and the money hasn't been delivered. Which is very annoying because the status says delivered.
And why is it taking up to 9 hours to be delivered? I am waiting on y'all. I know it's going to be delivered, but how long is this going to take?
This is really irritating. I think Taptap should do better.
Preferred solution: Deliver product or service ordered
User's recommendation: I don’t know
Jessup, Maryland
Money I sent to Simon Ejimgini was not delivered
Money I sent to Simon Ejimgini was not delivered to him. I want to know why and if not delivered please return the money to my account
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