
Taptap Send
Taptap Send Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has 3.1 star rating based on 52 customer reviews. Consumers are mostly neutral.
35% of users would likely recommend Taptap Send to a friend or colleague.
- Rating Distribution
Pros: Free charge, Taptapsend pls inform sender what happened of transaction, 5 euro i have lost till yet.
Cons: Are a scam company, Avoid fraud, Bad service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has 3.1 star rating based on 52 customer reviews. Consumers are mostly neutral.
35% of users would likely recommend Taptap Send to a friend or colleague.
- Rating Distribution
Pros: Free charge, Taptapsend pls inform sender what happened of transaction, 5 euro i have lost till yet.
Cons: Are a scam company, Avoid fraud, Bad service.Recent recommendations regarding this business are as follows: "Maybe you give me a link to sign in without much pressure.", "karimyusif55@***.com", "Tap tap is very reliable and good exchange rates, I just like to have a simple quick receipt like they did when they started", "Hold the money of recipient into the bank & must have to interview her.", "Very nice".
Most users ask Taptap Send for the refund as a solution to their issues.
Review authors value the most Customer service and Privacy and Data Security. The price level of this organization is medium according to consumer reviews.
Media from reviews








































Undelivered funds
The background noise was high and kept repeating the same answers and asking same questions more than x 4
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money is cutoff from mojarba but 3ds authentication failed then what to do how can I get my money 840 euro
3ds authentication failed Your payment could not be authenticated and the card was not charged. To authenticate your payment, follow your bank instructions. Click below for more information.
- I send money but 3ds authentication failed but my money is cutoff mojarba how i get my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem of Recepiants
I just made some transactions of 800 almost an hour ago into my Nigeria account Zenith bank but yet to receive it
- Very fast
- Low rates
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Transaction
I remitted dollars to that lady but until now she have not send yet the tracking numbers of my orders.
Pls take an action.
User's recommendation: Hold the money of recipient into the bank & must have to interview her.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Stolen my money my account
Stolen my money taptap i did not sending yesterday but i check my balance account lose my 278.26 dollard have a reccord my bank account taptap already stolen my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Stolen money
Company fixed the issue and I have been provided with full refund.
Im not use taptap anymore
I check my balance account but 278.26bdollar stolen my account ...im always send money over the pholippines my loves one but never send again this happen to me...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave problem
I have already gone through this online chat, and it is not working for me. I am at work; I can't type fast, and I have never had problems speaking with a live person before with TapTapSend.
Preferred solution: Explanation of a transfer to Nigeria. Explanation only.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |063811****0546
I apologize for my mistake.
The mistake was due to my carelessness.
I would be grateful if you could transfer the money to my correct account.
Incorrect account Number (063811****0546)
Correct account number (063811****20546)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my refund my money to my account
The transfer I made has failed. Please, I need a refund to my account immediately. Please, I need my money in my account immediately.
Preferred solution: Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAM/FRAUD
Stay This company is a complete SCAM. My bank card was stolen and used fraudulently by this service.
When we called them (as recommended by our bank) to tell them the charge was fraudulent before our bank started the dispute process, they first asked for our account number. Which we don't have, since they can comprehend our card was stolen. They said they would pass the info to another department. Several days later we get a call back letting us know "there was nothing wrong with the transaction and that we should contact our bank and protect our card better." Seriously?
If this was a legit business they'd have morals here and realize this was fraudulent and reverse the charge.
They are a SCAM. STAY VERY FAR AWAY.
- Are a scam company
Preferred solution: Full refund
User's recommendation: Stat very far away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Want to change recepient name in a recent transfer
Company fixed the issue and I have been provided with apology.
No, still the amount has not been released to the recipient. I sent the money for a cash transfer, but the bank is not releasing the money and is asking the recipient to open an account with them. However, the recipient has an account with another bank and does not want to open another account.
Preferred solution: Deliver product or service ordered
User's recommendation: No never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer787518
I just sent money to two places out of country. Normally I download the receipt right away and share with customer.
Today the only option available is to save the receipt to some place like my drive, I cannot share. I just want to send money and share the receipt right away, do my other work, not start a technology dance please, just keep my receipt here where I can see it, be my last stop.
Please keep it simple the way you started with a simple easily available receipt.
- Reliable
- Efficient
- Fast
- More steps getting a receipt you can share compared
User's recommendation: Tap tap is very reliable and good exchange rates, I just like to have a simple quick receipt like they did when they started
Suspended account
I was able to speak with someone very promptly, however Im awaiting an resolution from customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't login to my account to send money
I changed my phone to another one. I am using my new phone to log in but it has been difficult to do so. It doesn't accept my password.
Preferred solution: To get logged in
User's recommendation: Maybe you give me a link to sign in without much pressure.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My money still not send my brother Account in Nepal
I sent 460$ to my brother account in Nepal so My money still not send my brother account in Nepal can you fix that problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My nightmare of reaching customer service with Tap Tapsend
Why would a customer be subjected to a torturous experience of online chat before being connected to a customer service person? The explanation I wanted took less than 5 minutes to resolve.
But it took close to 30 minutes to get to them. I was not a pissed-off customer.
It may sound flashy, but, It did not reflect the case I had. Let someone speak with the customer rep to resolve an issue and give them the opportunity to present their problems.
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