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Taptap Send

Taptap Send

www.taptapsend.com
What is your customer experience with Taptap Send?

Taptap Send Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Taptap Send has a 3.2 star rating from 74 customer reviews, with 35% likely to recommend. Consumers are mostly neutral. Rating distribution shows unfavorable 39 and positive 51. Reviewers value customer service and privacy; price level reported as medium. Many users request a refund for transactions or account issues.

Key Takeaways for Future Customers

  • Read Taptap Send reviews for delivery timing and refund experiences.
  • Expect medium pricing and focus on privacy and data security.
  • Prepare identification for verification to avoid suspended account delays.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed or undelivered transactions and refund delays.
  • Poor customer service responses, suspended accounts, and billing or unauthorized charges.

Positive Feedback

Some users report secure, satisfying transfers handled effectively and recommend the service.

View full overview ›

Media from reviews

Taptap Send - Someone has made an Easypaisa...
Taptap Send - Someone has made an Easypaisa... - Image 2Taptap Send - TransctionTaptap Send - Averiguar sobre un envioTaptap Send - Averiguar sobre un envio - Image 2Taptap Send - My payment couldn’t receiveTaptap Send - Sending money is progress not delivered
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Show reviews that mention
money account transaction issue tap bank customer problem transfer service
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Farhan R Reg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Daggar, Khyber Pakhtunkhwa

Someone has made an Easypaisa...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Taptap Send - Someone has made an Easypaisa...
Taptap Send - Someone has made an Easypaisa... - Image 2

Someone has made an Easypaisa transaction from my account. I will send you the number.

Please, I want cashback. This num (009232****9978) 00****1021****

Loss:
$619

Preferred solution: Full refund

View full review
Claudia R Ups

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carrollton, Texas

Averiguar sobre un envio

Taptap Send - Averiguar sobre un envio
Taptap Send - Averiguar sobre un envio - Image 2

Hice dos envíos de 100 dolares cada uno alas señora *** a *** y no lo ha podido reclamar quiero saver q debo hacer 3n el banco Atlanta para q la persona pueda reclamar quedo atenta gracias

Cons:
  • Q no dan solucion

Preferred solution: Full refund

View full review
Shehroz A Lkd
map-marker Dublin, Leinster

My payment couldn’t receive

Taptap Send - My payment couldn’t receive

The payment couldn't be received yet. Can you please contact EasyPaisa to find out what the problem is? Can you please solve the issue?

Preferred solution: Deliver product or service ordered

View full review
Corinthia Jqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Biella, Province Of Biella

Payment not yet received

Taptap Send - Payment not yet received

I transfer money on yesterday bout not yet received in my account is everything is ok please check what is tha issue

View full review
Leonna Xoc
map-marker Chicago, Illinois

Sending money is progress not delivered

Taptap Send - Sending money is progress not delivered

Its showing process . I need money emergencys. Kindly process as soon as to pay following receiving account in ***.

User's recommendation: Please send in the moment

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ISAIAS H Qhc

Problema con mi transferencia en curso

Taptap Send - Problema con mi transferencia en curso

Hola, buenos días. Hice un envío de 2400.00 dólares el día domingo 26 de este mes y la cantidad aún no está disponible; está en curso.

Me gustaría saber por qué motivo, por favor pido que se me solucione el inconveniente. Gracias.

Pros:
  • Eficiente
Cons:
  • Cantidades grandes retenido

Preferred solution: Deliver product or service ordered

View full review
Resolved
Sahadat H Xcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pescara, Province Of Pescara

Resolved: Plz fix the problem

Taptap Send - Plz fix the problem
Updated by user May 19, 2026

Company fixed the issue and I have been provided with full refund. I was very happy to contact them.And they helped me a lot. This is good service.

Original review May 04, 2026

My money hasn't been deposited yet. If this happens, we will lose trust in Tap Tap. It's been going on for ten days.

View full review
Yoelvis P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Goodyear, Arizona

Taptap Send - Review in Cash Services category from ***, ***

Por qué me cancelaron la cuenta mía si estaba mandando mi dinero no se por qué me la cancelaron por favor necesito mi cuenta

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Zahria Lae
map-marker Milan, Province Of Milan

Too much third class no response

It's a problem you not approved my documents I send you my documents plz check it it's my humble request thanks

View full review
Crystall Yyl
map-marker Sydney, New South Wales

I send money until now not receive yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Delayed money transfer, i talk to a customer service but the english is very bad is name is gin or gil from mexico

View full review
Kiptan Ali A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brussels, Brussels Capital

To in new country Afg

Please we are 3 million people going back to [GEOGRAPHIC_DATA]. We are the most customers of the Taptap.

Now we can't send money to [GEOGRAPHIC_DATA].

Please start with Afghanistan also, otherwise you lose touch with customers. Thanks, [PERSON_NAME].

Loss:
$12345
Pros:
  • Abcd
Cons:
  • Abcd

Preferred solution: I would like to send money to Afghanistan I will stay customer like last 7 years Please start to Afghanistan also thanks

User's recommendation: Long time beste customer

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Jannel Plr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frankfurt, Hesse

Taptap is satisfying

Safe, secure and satisfying , always recommendable , all my transactions have been handled effectively, never been scammed

View full review
Resolved
Victoria A Zpb
map-marker Southend-On-Sea, Southend-On-Sea

Resolved: I was debited £50 pounds from my account

AI Highlights
  • - I linked my card to Taptap and have used it.
  • - Yesterday 19:08 £50 to Naira debited; this morning 01:54 another £50 debited; reversal requested.
Taptap Send - I was debited £50 pounds from my account
Taptap Send - I was debited £50 pounds from my account - Image 2
Updated by user Jan 01, 2026

Company fixed the issue and I have been provided with full refund. The money was refunded to me full, I appreciate the customer service for the full refund. To contact there customer care and what really help me is pissedconsumers.com, I don’t know if they are there customer care or is part of the company social media.

Original review Dec 17, 2025

I connect my debit card with Taptap, and this is not the first time I am using Taptap. Yesterday I converted £50 to Naira, the time is 19:08, in which it was successful, and I was debited for it immediately from my account.

This morning, that's around 1:54 am, I noticed another £50 was debited from my account.

This was so frustrating. I want a reversal of my £50.

Loss:
$50

Preferred solution: Full refund

View full review
Hany E Jhd
map-marker Dubai, Dubai

Transportation not receiving

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They received my complaint. I'm talking almost two minutes to explain my issue. After I finish, he says, 'I'm hearing you.' Why from the beginning not tell me the signal is not well?

Preferred solution: Deliver product or service ordered

View full review
Seyi O Xjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction error

I can credit my wallet , I have been trying to make transfers but its not pulling through. Wanna send money back home

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Hillary O Zdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring, Texas

Follow up on refund

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Rude customer agents and phone hangup my issues was not solved and it has been two weeks no response or follow up calls

Loss:
$169

User's recommendation: Never

View full review

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