Taptap Send
Taptap Send Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has a 3.2 star rating from 74 reviews; 35% of users would likely recommend. Rating mix shows both unfavorable and positive experiences.
Key Takeaways for Future Customers
- Check recent Taptap Send reviews for delivery timing and refund history before sending.
- Expect to interact with customer service for account or transaction issues.
- Many seek refunds; allow extra time for dispute resolution.
Negative Feedback / Risk Areas
- Repeated customer complaints about delayed or undelivered transactions and suspended accounts.
- Reports of slow refunds, rude agents, and occasional duplicate or unexpected charges.
- Security and access problems when changing devices or cards.
Positive Feedback
Users note no fees on some transfers, perceived safety and privacy, and a medium price level; some customers find the service satisfying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send has a 3.2 star rating from 74 reviews; 35% of users would likely recommend. Rating mix shows both unfavorable and positive experiences.
Key Takeaways for Future Customers
- Check recent Taptap Send reviews for delivery timing and refund history before sending.
- Expect to interact with customer service for account or transaction issues.
- Many seek refunds; allow extra time for dispute resolution.
Negative Feedback / Risk Areas
- Repeated customer complaints about delayed or undelivered transactions and suspended accounts.
- Reports of slow refunds, rude agents, and occasional duplicate or unexpected charges.
- Security and access problems when changing devices or cards.
Positive Feedback
Users note no fees on some transfers, perceived safety and privacy, and a medium price level; some customers find the service satisfying.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payment not yet received
I transfer money on yesterday bout not yet received in my account is everything is ok please check what is tha issue
Problema con mi transferencia en curso
Hola, buenos días. Hice un envío de 2400.00 dólares el día domingo 26 de este mes y la cantidad aún no está disponible; está en curso.
Me gustaría saber por qué motivo, por favor pido que se me solucione el inconveniente. Gracias.
- Eficiente
- Cantidades grandes retenido
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Plz fix the problem
Company fixed the issue and I have been provided with full refund. I was very happy to contact them.And they helped me a lot. This is good service.
My money hasn't been deposited yet. If this happens, we will lose trust in Tap Tap. It's been going on for ten days.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To in new country Afg
Please we are 3 million people going back to [GEOGRAPHIC_DATA]. We are the most customers of the Taptap.
Now we can't send money to [GEOGRAPHIC_DATA].
Please start with Afghanistan also, otherwise you lose touch with customers. Thanks, [PERSON_NAME].
- Abcd
- Abcd
Preferred solution: I would like to send money to Afghanistan I will stay customer like last 7 years Please start to Afghanistan also thanks
User's recommendation: Long time beste customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Taptap is satisfying
Safe, secure and satisfying , always recommendable , all my transactions have been handled effectively, never been scammed
Resolved: I was debited £50 pounds from my account
- I linked my card to Taptap and have used it.
- Yesterday 19:08 £50 to Naira debited; this morning 01:54 another £50 debited; reversal requested.
Company fixed the issue and I have been provided with full refund. The money was refunded to me full, I appreciate the customer service for the full refund. To contact there customer care and what really help me is pissedconsumers.com, I don’t know if they are there customer care or is part of the company social media.
I connect my debit card with Taptap, and this is not the first time I am using Taptap. Yesterday I converted £50 to Naira, the time is 19:08, in which it was successful, and I was debited for it immediately from my account.
This morning, that's around 1:54 am, I noticed another £50 was debited from my account.
This was so frustrating. I want a reversal of my £50.
Preferred solution: Full refund
Transportation not receiving
They received my complaint. I'm talking almost two minutes to explain my issue. After I finish, he says, 'I'm hearing you.' Why from the beginning not tell me the signal is not well?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransaction error
I can credit my wallet , I have been trying to make transfers but its not pulling through. Wanna send money back home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Follow up on refund
Rude customer agents and phone hangup my issues was not solved and it has been two weeks no response or follow up calls
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Thw delivwry was filled when can I get the reply?Roel Ardales waiting for your quick reaponse.
Follow up I sent money to the Philippines its been in progress for 24 hours now. My son need that money badly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |The issue is not resolved. Why hasn't he received the money.
My name is Bentley Chidi Oli. I sent the sum of $724.00 to Joseph Anene Okonkwo last week Tuesday at 12:06 PM.
Till now, he hasn't received the money.
His account number is 100280****. Thanks.
Preferred solution: Full refund
User's recommendation: Don't accept money if you can not deliver it. Refund the money if you can not deliver it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pending/ undelivered transaction
Very unfortunate that I can be having this bad experience from Taptap and I am having fear about further future transactions if this can be happening now.
User's recommendation: Not know yet
Unable to to have access
I am having trouble issuing tap tap because I bought a new phone but the same line . Unable to have access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issue not resolved.
My name is Bentley Chidi Oli. I sent the sum of $724.00 to Joseph Anene Okonkwo last week Tuesday at 12:06 PM.
Account number 100280****. Till now, he hasn't received the money.
Preferred solution: Deliver product or service ordered
User's recommendation: Refund the money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hi good afternoon please check your my...
Hi good afternoon please check your my complaint, already my account 68th but unpaired my bill electricity
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