Taptap Send
Taptap Send Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating from 68 customer reviews; consumers are mostly neutral and 34% would likely recommend Taptap Send to a friend or colleague.
Positive Feedback
Users appreciate free charges and generally acceptable pricing; some praise fast delivery and value customer service when issues are resolved.
Negative Feedback / Risk Areas
- Frequent complaints about delayed or undelivered transfers and pending transactions reflecting common Taptap Send customer complaints.
- Account suspensions, double charges, and requests for refunds are recurring problems that frustrate users.
- Reports of poor or slow customer service response and difficulty getting timely refunds.
Key Takeaways for Future Customers
- Check Taptap Send reviews first and expect medium pricing with some operational delays.
- Keep documentation ready for disputes and follow up persistently when seeking refunds.
- Be prepared for account verification or locks and contact customer service early for urgent transfers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating from 68 customer reviews; consumers are mostly neutral and 34% would likely recommend Taptap Send to a friend or colleague.
Positive Feedback
Users appreciate free charges and generally acceptable pricing; some praise fast delivery and value customer service when issues are resolved.
Negative Feedback / Risk Areas
- Frequent complaints about delayed or undelivered transfers and pending transactions reflecting common Taptap Send customer complaints.
- Account suspensions, double charges, and requests for refunds are recurring problems that frustrate users.
- Reports of poor or slow customer service response and difficulty getting timely refunds.
Key Takeaways for Future Customers
- Check Taptap Send reviews first and expect medium pricing with some operational delays.
- Keep documentation ready for disputes and follow up persistently when seeking refunds.
- Be prepared for account verification or locks and contact customer service early for urgent transfers.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account was suspended
My account was suspended because I was trying to add money in My wallet they were telling me insufficient funds and I still trying it they suspended my account,I have money in my wallet I cant afford to lose my money please
Southend-On-Sea, Southend-On-Sea
Resolved: I was debited £50 pounds from my account
Company fixed the issue and I have been provided with full refund. The money was refunded to me full, I appreciate the customer service for the full refund. To contact there customer care and what really help me is pissedconsumers.com, I don’t know if they are there customer care or is part of the company social media.
I connect my debit card with Taptap, and this is not the first time I am using Taptap. Yesterday I converted £50 to Naira, the time is 19:08, in which it was successful, and I was debited for it immediately from my account.
This morning, that's around 1:54 am, I noticed another £50 was debited from my account.
This was so frustrating. I want a reversal of my £50.
Preferred solution: Full refund
Temple Hills, Maryland
I couldn’t send money to Bangladesh
I couldn't send money to Bangladesh because I received my bank's new card. I would like to add my new bank card, please. Thanks.
Preferred solution: I would like to setup my account with my new card
User's recommendation: I like tap tap business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI send money to the wrong person
Hello there
I need help getting my money back i send to wrong person on September 19 and I report but not get back and the receiver not receiver
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease send my money asap
My $209 to my nephew is now 5 hours in progress, not sent yet. Send the money to my nephew asap.
He needs it urgently. It is 5 hours plus now.
Preferred solution: Deliver product or service ordered
User's recommendation: Provide us with a timely response of contact number when there's a glitch
Nicosia, Nicosia
I sent mony but did not deposit on my account
Last3December i was sent 451and370euro tomy Bank account 020002****714 in Bangladesh but my mony didnot deposit in this accout
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brescia, Province Of Brescia
My account is not working.
My app is not running tap {{Redacted}}
User's recommendation: Ok
Al Ain City, Abu Dhabi
Refunded money
Refunded my transfer and now since 20 days my money still not return back in my account this is not fair really
Bristol, Bristol
Complain for frauding
I tried to send money to Bangladesh, for some reason the transaction failed. I spoke to someone at your company on the 18th December 2025 to get this money refunded.
However, this colleague tried to send my money to Pakistan (to someone named Azmol) instead of returning it to me. During my conversation with him, he took all my details and told me to login with my bank details and approve this transaction. After I approved one transaction (for NatWest) he asked me to approve another transaction. At this point I suspected someone was wrong and checked the TapTap app and found out he was sending my money to Pakistan.
When I asked him about this, he hung up my call. I tried to contact him using different numbers but he disconnected the call every time.
The colleagues name was Adam. Now I am looking for my money to be refunded imminently and would like action taken against this person.
I send money he failed to send and my card was charged
I sent 200,000 thousand naira with the Tap Tap app. The sending failed, but my account was charged. How can I get my money back, please?
Preferred solution: Deliver product or service ordered
Oldham, Oldham
Some problem with my account
Someone did fraud with me take my money out and my account being suspended. I need a refund my money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my transfer
I sent money to my friend in Liberia, but he hasn't received it yet, so I want to know what happened to the transfer.
Silverthorne, Colorado
Thé problème with m’y adresse
I wanted to put my address, but it didn't let me do it. I need help logging in with my card to dress, but I couldn't.
Preferred solution: To login
Boerne, Texas
My account has been suspended
Transaction was made by me not someone else. I did that transaction to help friends and families not someone else you can find out by asking me my security information if I cannot provide it that means someone else and you asked me my security information and I told you guys ,so why would you guys suspended my account?
User's recommendation: Very bad
Concerned my ID for renewing expired ID from 08/25 /2025 to the new one
I can't send money again after renewing my ID about 4 days ago. I need to access my account as quickly as possible. Thanks.
User's recommendation: immediate continues of your service after certified with the new ID presentation.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMistake transfer money
Mistake transfer money please send me money back my bank account please
My mistake transfer money name
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