Taptap Send
Taptap Send Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send reviews: 3.2 star rating from 73 customer reviews, 34% would likely recommend; overall consumer sentiment is mostly neutral with mixed feedback on refunds and delivery times.
Key Takeaways for Future Customers
- Expect medium pricing and free charge features for some transfers.
- Be prepared to follow up on delayed transfers and refund requests.
- Keep ID and bank details handy to speed resolution.
Negative Feedback / Risk Areas
- Frequent complaints about failed or pending transactions and delayed refunds.
- Multiple reports of account suspensions and difficulty reactivation.
- Recurring customer complaints about rude or unresponsive customer service and refund processing.
Positive Feedback
Some users note successful issue resolution by agents and appreciate that refunds are sought; mentions of membership billing confusion appear in a few reports.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taptap Send reviews: 3.2 star rating from 73 customer reviews, 34% would likely recommend; overall consumer sentiment is mostly neutral with mixed feedback on refunds and delivery times.
Key Takeaways for Future Customers
- Expect medium pricing and free charge features for some transfers.
- Be prepared to follow up on delayed transfers and refund requests.
- Keep ID and bank details handy to speed resolution.
Negative Feedback / Risk Areas
- Frequent complaints about failed or pending transactions and delayed refunds.
- Multiple reports of account suspensions and difficulty reactivation.
- Recurring customer complaints about rude or unresponsive customer service and refund processing.
Positive Feedback
Some users note successful issue resolution by agents and appreciate that refunds are sought; mentions of membership billing confusion appear in a few reports.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spring, Texas
Follow up on refund
Rude customer agents and phone hangup my issues was not solved and it has been two weeks no response or follow up calls
User's recommendation: Never
Problema con mi transferencia en curso
Hola, buenos días. Hice un envío de 2400.00 dólares el día domingo 26 de este mes y la cantidad aún no está disponible; está en curso.
Me gustaría saber por qué motivo, por favor pido que se me solucione el inconveniente. Gracias.
- Eficiente
- Cantidades grandes retenido
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pescara, Province Of Pescara
Plz fix the problem
My money hasn't been deposited yet. If this happens, we will lose trust in Tap Tap. It's been going on for ten days.
Southend-On-Sea, Southend-On-Sea
Resolved: I was debited £50 pounds from my account
- - I linked my card to Taptap and have used it.
- - Yesterday 19:08 £50 to Naira debited; this morning 01:54 another £50 debited; reversal requested.
Company fixed the issue and I have been provided with full refund. The money was refunded to me full, I appreciate the customer service for the full refund. To contact there customer care and what really help me is pissedconsumers.com, I don’t know if they are there customer care or is part of the company social media.
I connect my debit card with Taptap, and this is not the first time I am using Taptap. Yesterday I converted £50 to Naira, the time is 19:08, in which it was successful, and I was debited for it immediately from my account.
This morning, that's around 1:54 am, I noticed another £50 was debited from my account.
This was so frustrating. I want a reversal of my £50.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransaction error
I can credit my wallet , I have been trying to make transfers but its not pulling through. Wanna send money back home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pflugerville, Texas
Issue not resolved.
My name is Bentley Chidi Oli. I sent the sum of $724.00 to Joseph Anene Okonkwo last week Tuesday at 12:06 PM.
Account number 100280****. Till now, he hasn't received the money.
Preferred solution: Deliver product or service ordered
User's recommendation: Refund the money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pflugerville, Texas
The issue is not resolved. Why hasn't he received the money.
My name is Bentley Chidi Oli. I sent the sum of $724.00 to Joseph Anene Okonkwo last week Tuesday at 12:06 PM.
Till now, he hasn't received the money.
His account number is 100280****. Thanks.
Preferred solution: Full refund
User's recommendation: Don't accept money if you can not deliver it. Refund the money if you can not deliver it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
Pending/ undelivered transaction
Very unfortunate that I can be having this bad experience from Taptap and I am having fear about further future transactions if this can be happening now.
User's recommendation: Not know yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Singapore, Singapore
Hi good afternoon please check your my...
Hi good afternoon please check your my complaint, already my account 68th but unpaired my bill electricity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Thw delivwry was filled when can I get the reply?Roel Ardales waiting for your quick reaponse.
Follow up I sent money to the Philippines its been in progress for 24 hours now. My son need that money badly.
Southwark, Southwark
Refund mony frome castco
Costco take mony for membership card but naw dasnot ishu card for me I don't want membership card I want rifand mony £42 please thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAm having technical problems
I don't know what happened at once. I discover I no longer send money through Tap Tap, and they said it's a technical problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Still cant send money.
Tap tap stopped transaction because concerned of possible scam. I thank them for this .
But its not a scam.
And hopefully ill be able to send my money soon . Thank you
Niagara Falls, Ontario
Transfère issue
I sent the money, and they didn't receive it on the other end. Your call center is pathetic; I called twice, but they hung up twice.
- Send money right away
- Extremely worst customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orillia, Ontario
Transactions
I sent money to tap tap 16 hrs later, I can't get an answer why it's not delivered. All three customer representatives did not assist me.
Preferred solution: Deliver product or service ordered
User's recommendation: Taptap has the wrong customer service representatives how can someone tell a client when the money is not delivered that the money is safe and I had an emergency is that a solution to my request I am not happy with them
Temple Hills, Maryland
I couldn’t send money to Bangladesh
I couldn't send money to Bangladesh because I received my bank's new card. I would like to add my new bank card, please. Thanks.
Preferred solution: I would like to setup my account with my new card
User's recommendation: I like tap tap business.
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