
Taptap Send
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney hasn’t been sent
I contacted them repeatedly and still don’t have my money back, nor a response
No one answered the phone and thats terrible customer service. Especially for people trying to send money to family abroad.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Stolen my money my account
2 times happennto me tobstolen my money of the bank
Stolen my money taptap i did not sending yesterday but i check my balance account lose my 278.26 dollard have a reccord my bank account taptap already stolen my money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Transaction
I remitted dollars to that lady but until now she have not send yet the tracking numbers of my orders.
Pls take an action.
User's recommendation: Hold the money of recipient into the bank & must have to interview her.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy receiver didn't get their money
I'm not happy because that money was meant for their pocket money,they are in college,I need this issue to be resolved as soon as possible.thanks
Preferred solution: Full refund
Horrible service
Horrible customer service
Unprofessional staff.
I try to call like 5to6 time. Nobody answer my phone. I'm waiting until like half dn hour 45 minutes.
And hang up my phone.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsuccessful transaction
Somebody sent money he is told I withdrew it but I did not get it we are fighting now useless people
User's recommendation: Don't use it for you own good it's a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblema account
Bene operatore, bene service, bene tutto ok, grazie mille veramente. Bisogno ed eccezionale un servizio degno di Tapsend.
Preferred solution: Deliver product or service ordered
User's recommendation: Ok
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I am sending money in march ..but still not any...
I am sending money in march ..but still not any message from taptap..i want to know what happen and where is my money
I send Money Pakistan alwsys good
Good Job always in time good rate no worry
I am very thankful to you to understand to Customer requirement
Pending transaction.
My problem is this transaction has been pending for going to 9 days. yet when i try to call customer service, Mind your available 24/7 nobody can answer you call .
User's recommendation: This is a scam use this service at your own risk
Pending
I sent some money to my uncle and he cannot collect because because of no ID and MYN agent wants to take about 50% as penalty
Timely Response
My phone had been hacked by a fraudster purporting to help me retain my Kenyan Safaricom phone line. The hacker changed my main email password and tried to send money from my bank through Taptap but was declined-thanks for your timely response to fraud.
I also called Taptap and explained the ordeal. I was told they had suspended my account due to suspicious transactions. However, after recovering my email, I called and requested the restoration of my account. After some security checks, the services were promptly restored.
Much gratitude for job well done. Thanks!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Waiting for refund amount
My last transaction was cancelled from your side and according to your help line my amount will be refund able that's why I am looking forward to wait for my refund amount
احسن واسرع خدمه ممتازه فوق الخيال
الرقم غيرمتوف
ياريت رقم
يكون متوفر دائما مشغول
في العموم خدمه ممتازه وحل اي مشكله سهل جدا
نحن سعداء بالتعامل ه
Don’t trust what I loved Taptapsend now I don’t know what’s going on
You never allowed me
All of asides I cleared
I didnt joke with my transaction
Please confirm my status
Its spooky
User's recommendation: I have my doubts im poorly managed
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