Myia Wro

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Verified Buyer
|

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Verified Reviewer
| map-marker Feira, Aveiro

Transfer pendind

Taptap Send - Transfer pendind

Hello Good Afternoon Dear Madam/Sir

I hope you are well

Please help me check your system i currently Worried.i send money to Pakistan they did not receive.please dear check it.

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Ruhel C Prc

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Verified Reviewer

Recently sent money didn't go through. Receiver never received. Taptap never notified me.

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How can I be a sales representative. I have been using taptap for myself and for others. So I would like to be receiving commissions as I bring customers and help them out.

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Preferred solution: Deliver product or service ordered

Sarah B Dos

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Verified Reviewer

I'm trying to get a refund of $400

I sent $400 to Liberia, but according to the message, the service was incomplete. So, I'm trying to get a refund of the $400.

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Loss:
$400

Preferred solution: Full refund

User's recommendation: Is hard to send money to tap tap. When there’s a problem, they come up with all this stuff to get your money back.

Hakeem A Que

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Verified Reviewer

My $1000 failed transaction not refunded.

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Taptap Send - My $1000 failed transaction not refunded.

Taptap send is fraud. Please beware!!!

Almost a month now, my money failed to deliver to my account and they didn't reverse it. Don't use them for your foreign exchange transfer, they are fraudulent.

My Bank could not fight for me. Please, don't loose your money!!!

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Loss:
$1000
Cons:
  • Fraudulent

Preferred solution: Full refund

Vanecia Lax

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Verified Buyer
| map-marker Boston, Massachusetts

I made a mistake I put wrong number

I made a mistake while sending money I use a Natcom number I supposed to use a digicel number so I need a refund about the money

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Anonymous
map-marker Calgary, Alberta

Complaint

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Taptap Send - Complaint
Taptap Send - Complaint - Image 2

I was not able to get the remaining 20$ on my referral bonus it was said that u have a triple bonus if you refer a friend and yes I received 10$ but on the terms of referral you said the remaining 20$ will be get by friday. Thats why I am calling because its not reflecting on my account yet.

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User's recommendation: The agent was not able to help, and not a good service she didn’t find any way to resolve it I thought your part of the business but why you didn’t know what you are doing and can’t barely understand her he is rude also and the way she talk is not for customer service.

Anonymous
map-marker Dubai, Dubai

Amount not credited to recipient

I sent money in Pakistan before 5 days but till amount not created in receipting account, from Taptap application it is showing successful

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Noorulhuda B

Money sent not received

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Taptap Send - Money sent not received

I have send money to pakistan on jazz cash but it doesnt deliver there please help me im worried about my money its urgent please help me

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Preferred solution: Deliver product or service ordered

Yemi F Cca

Customer service

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Please resolve issues that I have at hand, the money sent wasnt received and this is the fourth day.

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Loss:
$26

Preferred solution: Full refund

Anonymous
map-marker Munich, Bavaria

I cant send money

Taptap Send - I cant send money
Taptap Send - I cant send money - Image 2

I don't know I couldn't send money from my account and I have it money in my bank they write me that I have to pay with Klarna but I always send it with bank online and always its working but last time i tried but they didn't accept to take from my account why?

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Shodele A

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Verified Reviewer
| map-marker Charlotte, North Carolina

Money sent not received

Money not delivered since on 6/23/2024... I'm highly disappointed in you,because it showed on my account that the money delivered and which is not

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Sarah B Dos

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Verified Reviewer
| map-marker Phoenix, Arizona

I need a refund on a I need refund for money that was sent To Africa that was not collecting.

I need a refund for money that was sent to Africa that wasn't collected. Can you please try to give me my refund as soon as you can?

I need my money. There was money sent from my bank to Liberia, amounting to $800.

I would appreciate it very much if I could get my money back as soon as possible. Thank you.

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User's recommendation: can you please give me my refund?

Obedencio M

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Verified Reviewer

Send money to someone by mistake

Taptap Send - Send money to someone by mistake

I send money by mistake to this number0966499****

My gcash number is this 0966466**** this is correct

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Pros:
  • Free charge

Preferred solution: Full refund

Evelynn S

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Verified Reviewer

PATHETIC MANAGEMENT!

These people have no way of hearing their clients out. My account was suspended simply because DHS is taking forever to approve the renewal of my ID and EAD due to backlog.

HOW IS THAT MY FAULT? How does that warrant the cessation of my sending money back home?

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Cons:
  • Poor management

Preferred solution: RECONSIDERATION AND PROPER AUNDIENCE.

Okojie C

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Verified Reviewer

I want to know the reason why I can't send money with the app tap tap send

I just want to know why I can't send money to africa with this app that tap because u have been trying for the past two months but I don't what is wrong please I a help from you people please because I want to send money to my sick mother please

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